In this episode of Beyond the Resume, hosts Chris Papa and Lisa Flicker sit down with Richard Ross, CEO of Quinn Residences, to explore the rise of purpose-built single-family rental communities and what it takes to scale a real estate company from the ground up. Richard shares his journey from accounting to real estate leadership, how Quinn integrates sustainability and technology into its homes, and why culture and language—like calling residents “residents,” not tenants matters for long-term success.

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